Why Book With Us?
The #1 reason is that we strive to give you and your family/friends/colleagues, the best experience possible! We care about our guests and aim to give each and every person as much value as we can. Going on 7 years as a small business, our reputation speaks for itself. In addition to all of this, we have a fantastic departure location. Ride to the right and go to the end of the creek or head out into the middle of English Bay or to Kitsilano. We provide a floating waterproof lanyard so each person can safely take their respective phones to take photos. We also offer each of our guests a complimentary bottle of water if they need something to drink. On occasion, and when guests arrive early, (about 25 - 30 mins before scheduled booking time) we can sometimes even offer extra time out on the water.
Next, we are looking to bring back our much talked about Guided Fireworks Tour, for the famous to Vancouver, Honda Celebration of Lights fireworks competition. This year, get ready for Australia - July 22nd, Mexico - July 26th, and Philippines - July 29th.
*Will go on sale in mid-June. Limited tickets avail.*
Stay on the lookout as well for a handful of Moonlight Tour rides this season. A guided tour under the sunset lighting and moonlight.
Is it safe?
Our Hydrobike, Water Bikes are super easy to ride and very stable. We provide you with all the necessary safety gear, general info about the particular area and detailed safety information.
What are your prices?
Group Bookings of 5+ Riders receive discount - Call us to learn more...
1 Hour Rental: Adults: (19-54) = $39 plus taxes
Youth (18 & under) and Seniors (55+) = $34 plus taxes
2 Hour Rental: Adults: (19-54) = $69, Youth (18 & under) and Seniors (55+) = $55 plus taxes
Sunset Ride (90 mins): Adult: (19-54) = $59, Youth (18 & under) and Seniors (55+) = $45 plus taxes
What Do I Need to Rent a Water Bike?
Riders need be 19 years of age or be able to provide a signed waiver by a parent or legal guardian. If making an Online Reservation, please bring government issued ID and the credit card used to make the Reservation.
Please Note: Riders must be a minimum of 58 inches in height in order to ride their own Water Bike at this time. To get on the water faster, you may want to download, print and fill out our waiver before arriving.
Do I Need Experience?
No, not at all! You don’t even need to know how to ride a regular bicycle to ride one of our Hydrobike, Water Bikes. Plus, we give you a quick overview of the bike so you are comfortable. You’ll be a pro in no time!
Can I Walk up and Ride?
Yes you can, however, we recommend booking online and making a reservation to ensure you get out on the water at the time you would prefer.
Can I Make Reservations?
Yes, just visit our Home Page and click “Book Now,” then choose your desired date and time to ride. We currently have up to 14 Water Bikes on-site available for Hourly Rentals and Tour spaces.
What is the Easiest Way to Arrive at your Location?
From Vancouver city central, there are a few ways to get to us. On foot, we recommend taking the False Creek Ferry from the Aquatic Centre Ferry Dock to the Maritime Museum Ferry Dock. From here, we are a short 5 min walk to our departure location next to the Public Boat Launch. You may also drive or take a taxi over the Burrard Bridge. This typicaly takes about 5-7 minutes from the city centre. There is plenty of parking available for a nominal fee. From downtown, head over the Burrard Bridge towards Kitsilano. Stick to the right, and as soon as you come off the bridge make a right on Chestnut and then a right on to Whyte Avenue. Follow it around all the way to the stop sign, take a left and then a quick right into the parking lot. We are here. :)
Is Our Company Able to Book a Group Session as Part of a Team Building Activity?
100%! We will work with you to customize a fun and unique experience out on the water. Safe and fun, and a sure to be memorable one.
What Time Should Myself or My Group Arrive?
Please arrive 20-25 minutes before your scheduled booking time, (Groups 30-40 mins prior to scheduled booking time) in order to sign the waivers and receive our team members safety overview and instructions overview.
*We can not promise your full time on the water if your group is late.*
Is There Parking Available?
Yes, there is plenty of paid parking for about $3.75/hr in the parking lot right beside our departure location.
Can We Change or Cancel Our Reservation(s)?
Cancellations or changes to your reservations must be made 24 hours prior to your departure time, or be subject to full charge. For those using a third-party voucher, we allow re-scheduling only if given more than 24 hours notice.
Do You Accept Cash?
Yes, however we do not carry a large float for change. Best to bring exact amount if possible. Respective pricing plus .12% for taxes.
Do You Accept Credit Cards?
Yes, we accept most major credit cards. Booking is safe and secure. Our Booking system is protected by a 256 bit SSL encrypted connection. Your credit card details are not stored on file.
Why Do I Need to Sign a Waiver?
Waivers are required to ensure you operate the Water Bikes in a safe manner. You can download one above under the question, " What do I need to rent a Water Bike?", that you can get signed and bring with you to help get you out on the water faster.
Do You Offer Discounts?
Yes! Youth, (up to 18 years old) receive savings on our Hourly Rentals, and our Sunset Ride time slot, at the time of Booking. Guests 55 years of age and older also receive the same discount.
What If the Weather Is Bad?
Give us a call the day of and we’ll let you know in real time if we are open. We live in a rain forest, light rain happens here sometimes in the summer. Unless it’s raining cats and dogs, we will be open. Rain ponchos provided.
What If I Am Bringing Someone Else's Kid(S) with Me, Can I Sign Their Waiver?
No! It must be signed by their parent or legal guardian.You can download one from our Book Now
page to have signed, to bring with you.
Do I Need a Bathing Suit?
Wear whatever you like, just wear something! :) Riding our Water Bikes, you do not get wet, unless you want to of course. Loose pants however are discouraged as they may get caught in the chain.
Do I Need to Wear Shoes?
We recommend you wear some type of footwear. Tennis shoes seem to be the most comfortable. That said, many of our Riders also enjoy riding barefoot!
Can I Ride a Water Bike If I Can't Swim?
Yes. Our Water Bikes are very stable, virtually untippable and unsinkable! We will also provide you with a fitted certified life jacket and Transport Canada Approved Safety Kit.
Is There a Weight Limit?
Yes. 250 lbs is the weight limit.
What Can I Bring?
If you wish, you may bring a hat, sunscreen, sunglasses and maybe a drink and some snacks. For our Sunset Rides, you might want to consider a long sleeve shirt. Drugs and alcohol are not permitted. We have the right to refuse service.
Can I Bring My Camera?
Of course! There are some gorgeous photos to be taken from the waters’ perspective. We also provide some sweet waterproof/floating lanyards so you can use your cell phones and not worry about it falling into the abyss.
Is This a Good Workout?
Yes! Water Bikes are terrific for lower body, low-impact fitness, as well as cardio. It can also be very relaxing and laid back. Floating ain't easy! ;) Maybe you Water Biking is also more gentle on the joints and knees than regular cycling, making it ideal for those recovering from similar injuries.
Do You Do Children's Birthday Parties or Other Events?
Yes. Just give us a call and we will do our best to set something up for you! Just remember, the kids will need to be at least 58 inches in height at this time to participate.
Do the Bikes Have Dry Storage?
Yes. Each bike has a storage compartment that typically fits a jacket and a small bag like a purse. Each Water Bike also comes with 2 cup holders.
Can I Fish on Your Water Bike?
You bet! Please note, you must provide a valid fishing license as well as any gear you wish to use. Please also give us a call well in advance if you are planning on fishing and we will do our best to accommodate this request.
Can I Bring My Dog?
Yes! We are dog friendly. However, your pup must fit inside of your carry bag.